This is a feature exclusive to Startup, Business and Enterprise Subscribers.
Disabling users temporarily removes them from your team and your bill.
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When disabling users on our Monthly Plan they will removed from your billing on the next billing cycle.
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When disabling users on the Annual Plan, the seat is instantly available for another user to use.
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To disable a user, you must either close the Storms in which they are a contributor, or convert them to a Viewer in each of those Storms.
To Disable Users:
Start at My Account:
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Go to the Team account.
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Click on the Users tab, this will list ALL the users in your team.
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Click the hamburger menu on the right hand side of the user you would like to disable.
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Select the Disable User.
If you try to Disable Users that are still part of a Storm the following message will pop up:
Note: You must close all the Storms in which the user is a contributor to be able to disable them from your team.
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When you close a Storm (which can be done in the Storms tab on that same page), it becomes read only.
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If a user has Storm Creator privileges and they create a Storm on the team, or if they join a team Storm, they will automatically be re-enabled and added to your team.
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If you re-open any Storm ALL the users in that Storm will also automatically be re-enabled and added to your team and your bill.
See Also: