How do I disable/remove users on my team?

Remove users from your team by closing their Storms and disabling them from your Team's settings in My Account.



Disabling users temporarily remove them from your team and your bill.

  • When disabling users on our Monthly Plan they will be removed from your billing on the next billing cycle.

  • When disabling users on the Annual Plan, the seat is instantly available for another user to use.

  • To disable a user, you must close the Storms in which they are a contributor.

To Disable Users:

Start at My Account:

My account drop down menu
  1. Click your Team's Name under My Teams in the left-hand side menu.

  2. Click on the Users tab, this will list ALL the users in your team. 

  3. Click the 'hamburger' menu button on the right-hand side of the user you would like to disable.

  4.  Select the Disable User.

My account overview

If you try to Disable Users that are still part of a Storm the following message will pop up:

Error message pop up


Note: You must close all the Storms in which the user is a contributor to be able to disable them from your team.

  • When you close a Storm (which can be done in the Storms tab on that same page), it becomes read only.

  • If a user has Storm Creator privileges and they create a Storm on the team, or if they join a team Storm, they will automatically be re-enabled and added to your team. 

  • If you re-open any Storm ALL the users in that Storm will also automatically be re-enabled and added to your team and your bill.


Also See: