How to Reassign or Reclaim Storms from a Banned User's Account

Team Administrators can assign unclaimed Storms created on a banned user's account to another user on the team.

Assigning unclaimed Storms allows you to gain access to Storms created by a user that has since been banned from the Team.

To reassign Storms from a banned user:

  1. Go to My Account and click on your Team's name in the left panel.

  2. Click the Unclaimed Storms tab.

  3. Click Assign Storm next to the Storm you'd like to reassign.

Unclaimed Storms highlighted in My Account dashboard

In the menu that opens:

  1. Search for the name of the Team member you'd like to assign the Storm to.

  2. Click their name in the drop-down menu that appears below the search field.

  3. Checking the Open Storm checkbox will re-open the Storm and re-enable any users in that Storm. Unchecking this box will leave the Storm closed.

  4. Click the Assign button.

Assign Storm pop up

Repeat the above steps for each Storm you would like to reassign.


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