Unable to Connect to Realtime Server
If you receive this error message when logging into a Storm, it typically means that you are behind a firewall that is blocking a connection to our Realtime Server.
Our Realtime Server handles all the realtime actions in Stormboard such as adding, moving, and deleting ideas.
Steps to Resolve this issue:
Refresh your screen to see if it was a temporary connectivity issue.
Contact your IT department or administrator and request that they add a firewall rule to allow the server.
Contact Stormboard support.