How do I change my subscription?

Change your subscription plan in your Team's billing page in your 'My Account' settings.

If you are not on a paid Subscription Plan, Stormboard is free so there is no need to change/cancel or downgrade your account. You can come back anytime! 

Note: Only the Team Administrator can perform this action. Be sure to log in with your Team Administrator e-mail first.

To Change/Downgrade your Subscription:

From your Dashboard go to: My Account

Stormboard account dashboard

  1. Go to your Team's Information.

  2. Select Billing.

  3. Click on Change Subscription.

Note: If you don't see the billing tab or the Change Subscription button you many not be logged in with your Team Administrator account. 

Stormboard Demo Team overview

A message will pop-up.

  1. The plan you are currently subscribed to will be listed.

  2. Click the drop-down menu to select a new plan.

Update team plan

 Select the plan you would like to switch to (A or B pictured below) and click Next.

update team plan drop down menu

A new window will open showing you:

  1. The plan that you are switching to.

  2. If you will be billed for the upgrade and how much you will be billed.

  3. Your new subscription price per user per month.

  4. A button that you will need to click to confirm the change.

Confirmation of subscription change page

 

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