Team Administrator

How do I export/download a list of users on my team?

Team Administrators can download a spreadsheet with the names, usernames, and email addresses of each user on their team.

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Updated this week

How do I move a Storm to another Team?

Team Administrators can move Storms they've been invited to between different Teams on their dashboard.

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Updated this week

How to Promote Another User on My Team to Team Owner/Administrator

Team Owners/Administrators on Enterprise Plans can upgrade other users to Team Owner/Administrator.

Written by Support
Updated over a week ago

How to Reassign Storms from a Banned User's Account

Team Administrators can assign unclaimed Storms created on a banned user's account to another user on the team.

Written by Support
Updated over a week ago

What can the Team Administrator do?

The Team Administrator is the person who created the team and has the ability to manage users and team settings.

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Updated over a week ago

Can my team have multiple Team Administrators?

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Updated over a week ago

Can I change the Team Administrator of my team?

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Updated over a week ago

How many people can join my Storm?

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Updated over a week ago

How do I move a Storm to my Personal Plan?

This option is available to Educational Plan and Team Subscribers.

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Updated over a week ago

How to add/invite people to your Team

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Updated over a week ago

How do I make a user a Storm Creator?

This feature requires a Startup, Business, or Enterprise subscription. Only the Team Administrator can perform this action.

Written by Support
Updated over a week ago

How do I give Storm Creator rights to new users on my team?

Only Team Administrators can control who has Storm Creator rights.

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Updated over a week ago

How can I see which Storms are associated with my Team?

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Updated over a week ago

How can I change the name of my team?

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Updated over a week ago

How can I change my Credit Card/Billing information?

Only the Team Administrator can access this information.

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Updated over a week ago

How can I customize my Invoices/Receipts with my Team's billing information?

Written by Support
Updated over a week ago

How does the pricing/billing work?

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Updated over a week ago

What types of users are on my bill?

Different user types that are reflected on your bill

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Updated over a week ago

How do I disable/remove users on my team?

This is a feature exclusive to Startup, Business and Enterprise Subscribers. Only the Team Administrator can perform this action.

Written by Support
Updated over a week ago

How to remove a user from your team

This feature is only available to Team Subscribers. Only the Team Administrator can perform this action.

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Updated over a week ago

How do I cancel my subscription?

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Updated over a week ago

How can I access my Billing Information?

Where to find your transaction history and payment information.

Written by Support
Updated over a week ago

How do I permanently remove someone who is no longer with the company?

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Updated over a week ago

Can I unban a user?

Written by Support
Updated over a week ago

How do I change my subscription?

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Updated this week

How do I cancel my 30-Day Free Trial?

Written by Support
Updated over a week ago