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How do I convert a Member to a Guest?

Team Members can be converted to Guests from your team's user management page in My Account.

Updated over a month ago

Note: This function is available to Team Administrators.

Note: On the Business plan, you must close all Storms the Member is an owner of and participant in to be able to convert them to a Guest.

Note: On the Enterprise plan, the Team Administrator no longer needs to close every Storm the Member is a participant in, they only have to close the Storms the Member is an owner of.

The Member will automatically be downgraded to a Viewer in all storms they are participating in on conversion.

Convert a Member to a Guest via account settings:

  1. Go to your Account settings

    1. Hover over your profile picture in the top right corner of your Dashboard.

    2. Click 'My Account'.
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      Screen Shot 2023-03-07 at 3.33.37 PM

  2. Click your Team's Name under My Teams in the left-hand side menu of the My Account settings page.
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    1. Click on the 'Users' tab. This will list all the users on your selected team.

  3. Locate the Member you'd like to convert to a Guest (you can use the search bar to search for them by name).

    1. Click the '...' menu icon on the right-hand side of the user you would like to convert.

    2. Select 'Convert to Guest'.
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      Screen Shot 2023-03-07 at 4.49.55 PM


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