IMPORTANT: Log in using a web browser (Chrome, Safari, Edge, etc.) with your Team Administrator e-mail.
To cancel your subscription:
From your Dashboard go to: My Account.
- Go to your Team's Info.
- Select Billing.
- Click: Cancel Subscription.
A new window will open showing:
1 ) Notification that ALL Storms will close making them READ ONLY.
2 ) Number of Storms that will be closed.
3 ) Number of Users that will be notified.
4 ) How much your final bill will be.
5 ) Length of your subscription.
6 ) You will need to select a reason for cancellation.
7 ) You will need to confirm the subscription change.
- If you change to the FREE subscription, all your Storms need to be closed (making them read only).
- If your Storms have less than 5 users, you can re-open them.
- When re-opening a Storm that has more than 5 users, it will become active and Billing Charges will apply.
- Please make sure that you do not double click the cancellation button. Duplicate cancellation charges may apply, please contact us if this happens.